Terms of service | eGovTaxIndia

These terms apply when you buy a service from eGovTaxIndia (Your Trusted Partner in Taxation & Compliance) through this website, pay an invoice online, or use our client portal. By paying or placing an order you agree to them.

Our services

We provide tax, GST, company law, accounting, audit and compliance services as described on each service page. The price shown is our professional fee for the scope described on that page.
Government fees, stamp duty, penalties, late fees, interest and Digital Signature Certificate charges are not part of our fee unless the service page says so; we will tell you the amount before paying them on your behalf.
Work that is outside the described scope (for example extra years, additional forms or representation before an authority) is quoted separately.

Prices and payment

Prices are in Indian Rupees and, unless the page says otherwise, are exclusive of GST, which is added at the applicable rate. A GST tax invoice is issued for every payment.
Online payments are processed by Razorpay (UPI, cards, net banking and wallets). We do not see or store your card or bank details.
Monthly, quarterly or yearly services are billed for the period shown; the fee for one period is paid in advance.

How the work is delivered

After payment our team contacts you within one working day by phone, WhatsApp or email, and opens the work in the client portal.
You upload the documents listed on the service page; the typical time shown on the page starts when we have complete documents and information.
Filings are made on the government portals in your name after you approve the final draft. You receive the acknowledgement, certificate or filed return by email and in the client portal.
Timelines depend on government portals and officers, which are outside our control.

Your responsibilities

You must give complete and correct information and documents, and tell us about any notice or change that affects the work.
You are responsible for paying taxes, fees and dues to the government on time.
Our advice is based on the law and the information you give us on the date of the advice.

Confidentiality

We keep your information confidential as required by our professional duties and our privacy policy, and share it with government departments only as needed for the work you ask us to do.

Liability

Our liability for any service is limited to the professional fee paid for that service. We are not responsible for losses caused by incorrect or late information or documents, government portal failures, or decisions of authorities.

Contact and disputes

Questions or complaints: info@caworks.in or WhatsApp (green button on every page). We aim to reply within two working days.
These terms are governed by the laws of India.